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Excerpt from missouriindependent.com
WASHINGTON — A group of advocates and progressive Democratic lawmakers called on the U.S. Department of Education on Wednesday to end its contract with MOHELA, a Missouri-based student loan servicer.
U.S. Reps. Ilhan Omar of Minnesota, Ayanna Pressley of Massachusetts, Greg Casar of Texas and U.S. Sen. Ed Markey of Massachusetts urged the department to cut ties with MOHELA, also known as the Higher Education Loan Authority of the State of Missouri, during a press conference hosted by the Debt Collective, which advocates for canceling student debt.
Advocates and the lawmakers accused MOHELA of being a predatory loan service and failing student borrowers, citing mismanagement, administrative failures and hours-long wait times for assistance.
“It is time to stop their contract, it is time to fire them, it is time to listen to the borrowers that have been speaking up about the struggles that they are facing, and it is time for us to do the right thing,” Omar said. “We are asking the administration to take this step forward because it is past time that we listen to the borrowers that have been suffering under the incompetence of MOHELA.”
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